标签归档 西安夜生活论坛

Application of AI customer service robot in beverage retail industry

With the rapid development of artificial intelligence technology, intelligent customer service robots have widely appeared in our lives, helping customers in various fields to deal with massive and complicated sales, consulting and service problems quickly. Intelligent customer service robots can accurately understand visitors’ intentions through autonomous learning, answer a large number of repetitive and standardized questions, and greatly improve service efficiency and user experience.

At present, the demand for customer service in the beverage retail industry is mainly concentrated on online customer service, with pre-sales consultation and after-sales service as the mainstay. Due to the large amount of consultation, repeated questions and difficult control of service effect, it is necessary to reduce the pressure of manual customer service through intelligent customer service robots, and at the same time improve the customer service experience and track and grasp the customer service effect in time.

1. Intelligent text robot

Based on NLP algorithm of deep learning, text robot has strong natural language understanding and generalization ability, and can accurately identify the real needs expressed by users; And based on the reinforcement learning model driven by big data, intelligent autonomous learning is realized, and the analogy is made. For the whole process of pre-sale and after-sale, independent reception and self-service save 85% of labor costs; 24×7 real-time standby, so that customers can enjoy intelligent services at any time; Intelligent auxiliary manual customer service, service efficiency increased by 100%; Business analysis, knowledge precipitation, release enterprise maintenance costs; Thousands of people, providing personalized intelligent customer service experience.

2. Intelligent voice robot

The intelligent voice robot responds intelligently according to the intention of the customer, and the voice recognition is rapid, which can accurately judge whether it is an intentional customer, and liberate the customer service staff from repetition, mechanical preliminary screening and intention recognition and invest in more valuable customers. Traditional outbound calls have high labor cost and management cost, and the service quality cannot be guaranteed, and the management is complicated. Therefore, mechanical, repetitive and boring telephone dialing tasks can be handed over to intelligent voice robots for assistance.

3. Intelligent outbound robot

Intelligent outbound robot is a typical application of artificial intelligence in speech recognition. It can automatically initiate outbound calls and actively introduce products to users in the form of natural human voice synthesized by speech. "Thousands of people and thousands of faces" outbound strategy to improve the success rate. Based on past operational data, intelligent voice robots can accurately sketch user portraits from the dimensions of age, gender, occupation, repayment ability, repayment habits and historical repayment records. Combined with the specific characteristics of different scenarios such as marketing, collection and return visit, the communication strategies and communication techniques for users with different attributes are continuously adjusted in each dialogue process node to improve the goal achievement rate.

GaussMind, an AI scene landing expert of Wofeng Technology, has rich AI products and years of experience in AI landing application, serving tens of thousands of customers including more than 60 Fortune 500 companies and more than 200 China Fortune 500 companies. GaussMind, based on deep neuroscience algorithm and convolutional neural network algorithm, integrates many cutting-edge technologies such as automatic speech recognition (ASR), natural language processing (NLP) and speech synthesis (TTS), and builds a typical product of voice interaction, AI outbound robot, hoping to provide outbound robot solutions for more industries, make enterprise marketing transformation more efficient and make enterprise service experience more heart-warming.

AI doctor assisted diagnosis and accurate classification of sinusitis

Chronic sinusitis is a highly heterogeneous disease involving nasal cavity and sinus mucosa, and it is one of the most common chronic respiratory inflammatory diseases. The prevalence rate in China is about 8%, and 20% of patients are chronic sinusitis complicated with nasal polyps. In order to make the classification and treatment of nasal polyps more efficient and accurate, the research team of the Third Affiliated Hospital of Sun Yat-sen University developed the first artificial intelligence pathological diagnosis system for chronic sinusitis. It is reported that the "Single Vision Home Edition" of the system has passed the clinical test, reaching the level of a senior pathologist, and has been tested and used in a number of 3A hospitals with 5G network systems in Guangdong-Hong Kong-Macao Greater Bay Area.

Patients with nasal polyps need comprehensive treatment mainly by surgery, but the curative effect is not satisfactory at present, and the postoperative recurrence rate is high. The reason is that there are different subtypes of nasal polyps, and the treatment methods and prognosis of different subtypes of nasal polyps are very different. Therefore, accurate classification and individualized treatment of nasal polyps is one of the main ideas to break through the bottleneck of curative effect of nasal polyps. However, at present, the commonly used manual diagnosis method is to randomly select 10 visual fields of nasal polyps slides under a microscope and calculate the number of inflammatory cells in them, which has huge workload, low accuracy and impossible to calculate the whole film.

The Third Hospital of Sun Yat-sen, in conjunction with Tsinghua Pearl River Delta Research Institute and other hospitals and research institutes, has developed and iterated (at the cellular level, molecular level/full film and single vision) an artificial intelligence pathological diagnosis system for chronic sinusitis, developed a "full film platform version" and a "single vision family version" of AI doctors for different application scenarios, and built a cloud platform.

Among them, the "full-film platform version" of AI doctor is an artificial intelligence pathological diagnosis system for nasal polyps based on full-film, and related research results have been published in high-level journals such as JACI, eBioMedicine, a The Lancet sub-journal, and Chinese Journal of Otolaryngology and Head and Neck Surgery. The "Single Vision Home Edition" system has been developed and tested. The AI doctor "Sandy" can accurately identify the common inflammatory cells of chronic sinusitis and generate the first artificial intelligence pathological diagnosis report of chronic sinusitis. According to the standard of senior pathologists, its accuracy has exceeded 90%, which is helpful for accurate diagnosis of chronic sinusitis and subsequent individualized medication guidance.

□ Zhou Jinan Zhen Xiaozhou

China version of chatGPT is coming, what surprises will Baidu bring us?

ChatGPT-like chat intelligence AI launched by Baidu has better performance and applicability in Chinese context, and may gain more users and application opportunities in China market. This also reflects China’s continuous efforts and innovations in the fields of natural language processing and AI.

increase efficiency

Baidu version of ChatGPT can handle conversations faster and more accurately than before. This improvement in speed and accuracy can lead to more effective interaction between human and artificial intelligence.

The improvement of the efficiency of Baidu chatGPT can also bring more cost-effective solutions to enterprises that need to use chat bots for customer service or other tasks.

More natural interaction

Baidu version of ChatGPT can better understand the context of the conversation, which can lead to a more natural interaction between people and AI. This can make the interaction more pleasant and efficient.

The higher accuracy of Baidu version of chatGPT also means that it can better answer a wider range of questions, thus obtaining more accurate answers and better user experience.

Baidu version of ChatGPT can produce more human-like reactions to dialogue, which leads to a more natural interaction between human beings and artificial intelligence. This can make the conversation more fascinating and enjoyable.

The improvement of the accuracy of Baidu chatGPT also means that it can better understand the context of the conversation, thus bringing more accurate response and better user experience.

Smarter solutions

Baidu version of ChatGPT can generate smarter dialogue solutions, thus making the interaction between people and artificial intelligence more effective. This can make the dialogue more effective and efficient.

The improvement of the accuracy of Baidu chatGPT also means that it can better understand the context of the conversation, thus bringing more accurate solutions and better user experience.

Liverpool 0-1 Bournemouth relegation team Salah missed the point and the whole team was in a downturn.

"I have always hated losing," Salah said in a conversation with Gerrard this week. "I don’t like losing."

Liverpool supporters traveled long distances to the south coast of England, only to see the performance of their team once again. After klopp’s team was defeated by Bournemouth, they would undoubtedly agree with the Egyptians.

When substitute jota’s header hit Smith’s arm, Liverpool got an excellent opportunity to change the result of the game. The referee awarded Liverpool a penalty through VAR replay.

Milner, so reliable on the court, only played a few minutes ago, and his cross created this penalty opportunity. However, Salah is Liverpool’s first player. However, his shot was far from the right post of the goal, which greatly reduced the possibility of Liverpool becoming the top four for the first time this season.

Salah’s performance before he missed the penalty was hard to convince. He kept losing the ball, made the wrong choice and was easily intercepted.

Think less than a week ago, the 30-year-old player surpassed Robbie Fowler in the 7-0 victory over Manchester United to become the player who scored the most goals in Liverpool’s Premier League history, and he was happy to tear off his jersey. How high-spirited he was at that time.

However, Salah was not the only Liverpool player with a low performance. After 20 minutes of hopeful opening, the performance of the whole team was disappointing.

In five Premier League away games against Nottingham Forest, brentford, Brighton, Wolves and Bournemouth, Liverpool conceded 11 goals and scored only one. The recent setbacks are becoming the norm on Liverpool’s way forward.

The gloomy expression on Liverpool players’ faces on their way back to the dressing room after the game reflects their mood. I wonder if they can improve before the second leg of the Champions League against Real Madrid on Wednesday.

Shanghai International Tourism Resort has also added new projects! Ji Le Tang Million Shudu Street opened

"The former family came to the resort and lived in the Disney Hotel. This time, I found a new spa street, and I tried this. Multi -sclerosis. Tang, who comes from Xishuangbanna, said" All Japanese style, very good Essence ""

On July 23, it was officially opened on the blooming soup million Qifeng Street, and Shanghai International Tourism Resort. As the country’s first "hot spring resort town", it is very suitable for resort to be a unique Japanese style and add unique Japanese style. This also means that most citizen tourists have leisure choices in resort.

Jiletang Million Shudu Street is located in a bookstore shopping village near 99 Shendi East Road. It is located in Shanghai Lavender Park with a total floor of about 18,000 square meters. This is a multi -functional complex integrated leisure, entertainment, catering, shopping.

It is reported that Jile Million Wo Wo Hot Spring Street is a 10-storey-floors. The Japanese hot spring brand "Company Nam Co., Ltd." 10th store in China, it is also its first store "Million Stone" Essence

Unlike the "Urban Hot Spring" models of other BLISS Tangmen stores, Extreme Le Tang Million Peak Street includes Japanese hot spring venues, Japanese cuisine, pure Japanese collapsed rice rooms, Japanese garden landscapes and courtyards, and so on. Bring new foam and holiday experience to consumers.

According to reports, Tang’s water in each soup hall in the temple Tang million SHUM Hot Spring Street is from the "Silver Decoction" natural hot spring water, in Shaxi, Taicang. "Fluoro" hot springs are rich in "iron acid". Happy soup will also be based on different seasons. Give public tourists more experience in bubble soup. Also, 4 private soup rooms were designed. Each decoration style is different. Outdoor scenery, suitable for family, friends gathering.

The person in charge of the headquarters street engineering operation, "One Tie 20" is a holiday method for traditional Japanese hot spring tourism. Refers to one night, enjoy two meals. Therefore, unlike other happy soup projects, this is a "hot spring resort town", which is a "hot spring holiday town". There are a variety of rooms, more than 20 rooms, for tourists to stay here and enjoy the Japanese SPA resort.

Also, "Three Tea Butterfly House" in Kim Experience Store, "Hyja Island" in Japanese restaurants, Japanese brand pharmaceutical cosmetics shop "Loyal Qiliac Tang" and other companies have opened the door. Three tea butterfly huts, tourists can experience various clothes and experience Japanese traditional culture.

Beijing tourist Zhang Yang took away the happy soup million Shi Hot Spring Street. In the first time, my name was "Three Tea Butterfly House". "I wore Disney Paradise to watch the fireworks last night. It was very interesting. I haven’t experienced clothes before going to Japan. This time, I also gave my regret at that time." The leaders of the three tea butterflies told reporters that the Japanese tea ceremony will be launched next year, one Fragrant experience, and so on. Continuous consumer experience.

Fortunately, in Unicolands, they gathered in many cosmetics, special foods, and so on. Bring a one -stop shopping experience to consumers; all -day restaurant administrative kitchen, full Japanese restaurant. Visitors can enjoy pure Japan and concessions.

It is reported that the temple Tang million SHINK Spring Street began on July 15th. However, the hot spring street soup is only open to the accommodation guests. The private soup house is not open.

Hong Wei introduced that during the trial operation, the room was almost every day in the hot spring street. The concept of peace, "sincerity, no stain" standards of "we will use the safety, remember" standards, and various services have been continuously improved, bringing consumers to consumers A better experience. "

The relevant person in charge, Shendi Group, said that the THATEXTREMELY on the street, allowing the Shanghai International Tourism Resort to have a unique Japanese style. "I hope that citizens of the garden, hot spring holidays, such as home Express Hotel, have gained a new leisure and entertainment experience here. Subsequently, we will continue to launch more high -quality projects.

Editor Zhang Qi

Responsible editor Liu Xinwei

Picture source Xinyiqi

View Author: Pudong Observation

Best team duel! The sun will make a smile and make a good job. ESPN is optimistic about the Warriors while ESPN!

On December 1st, Beijing time, the NBA regular season in the 2021-22 season was fighting. In a battle of focus today, the Sun will face the Warriors at home. Prior to this game, the Warriors 18 wins and 2 losses first ranked first in the league, and the Sun team ranked second in the league 17 wins and 3 losses. Therefore, this game was particularly attractive.

According to statistics, this is the first time that the NBA history has appeared more than 85%of the winning percentage, and it is in a team confrontation between the 7+ consecutive victory. The Warriors have achieved a 7 -game winning streak, and the Sun team has won the longest 16 -game winning streak this season. If the Suns can win again today, they will tie the team history of the longest consecutive victory.

Before the start of the game, the Suns officially released the preview map of the game, as well as warm -up maps such as Paul and other generals.

It can be seen that although this game can tie the long -winning record of the team history and whether they can defeat the Warriors’ top leagues, the Sun team will still be very relaxed. Paul, Booker, Claude and other people will laugh at the training ground.

The Warriors officially wrote: "The duel of the best record team of the two league, staged in Phoenix tonight!"

ESPN also debated this game. However, the result was one side, and everyone thought that the Warriors could win. Former NBA star Reydick said: "The warrior has a greater probability of winning the game, their defense is very good, they will take a lot of defense. The main tactics of the sun are to relieve it by the pick -and -roll, and then go to the ball three points. Unless Paul and the" Booker can play ultra -efficiency, otherwise it will be difficult for them to win. "

The reasons for the well-known commentator A-Smith is only one reason for the Warriors, that is Curry. He said: "I am not interested in this issue, because the Warriors will win the championship, and no one can defeat them. The Warriors will win bigger today, but the Sun team will win when they meet next time. Because they do not have Curry, Curry is the greatest shooter created by God. And the Warriors’ ball -free running and transfer balls are the top leagues. They are the purest basketball. "

Whether this game continues 17 consecutive victories, or the Warriors defend the league 1, we will know the answer in a few hours.

Mi Chunlei: 25 -year -old becoming a billionaire.

When it comes to the name of Mi Chunlei, many friends may not be familiar with, but in the real estate circle and financial circle in Shanghai, Mi Chunlei is definitely a "big guy". In addition, Mi Chunlei also married CCTV’s "Huadan" Dong Qing, who has become a hot topic for a period of time.

An announcement of the Shanghai Stock Exchange’s "Prosecution Notice" was announced again, and Michuna pushed Michun to the forefront. According to the company’s board of directors, Michun Lei has been lost for a long time. The 25 -year -old became a "successful person" of billionaires. The road seemed to have reached the end. What about it?

1. Mysterious Midchun Lei

Lanhai Medical was exploded by the Shanghai Stock Exchange’s "Prior Notice of Termination of the Company’s Stock Listing", and*ST Haizheng is about to face the delisting treatment. From the perspective of operating performance, Lanhai Medical has suffered major losses for three consecutive years. At the end of 2019, the net profit after deduction of unless recurring profit or loss was -191 million, and by 2021, the scale of this loss had expanded to -319 million.

It can be said that the delisting of Lanhai Medical is expected, but this incident has led to the "dense spring thunder loss" incident that the public is more concerned about. The chairman of Lanhai Medical Michelon is absent from the company’s annual report meeting. In fact, since the beginning of this year, Mi Chunlei has been mysteriously lost, and the whereabouts are unknown.

It is rumored that Michimi has been taken by the Economic Investigation Department as early as the end of December 2021, so Mi Chunlei could not show up in public. As for why I take control of Miyanglei, it is likely to be related to Shanghai Life, which was established in 2015.

According to data from the "Hurun Rich List" in 2020, Michri’s personal value reached 10.3 billion. In fact, as early as 25 years old, when Mi Chunlei established Shanghai Zhongying Enterprise Development Co., Ltd., his net worth has exceeded 100 million! However, the experience of the billionaire is very mysterious, and I am also relatively low -key. The reason why it can achieve such achievements is generally believed to be inseparable from the support of "noble people". What is the family of Michuna’s birth?

Second, genius entrepreneurs

According to public information, Michuna, born in 1978, is from Shanghai. The family is average. There is no particularly strong background. After graduating from Tongji University’s civil engineering major, the first bucket of gold was accumulated through transportation. And his father invested 50 million in 2003 to establish Shanghai Zhongying, the main business was real estate development.

In Shanghai, which was gold, Michuna quickly accumulated a huge amount of capital through the real estate business, and began to fully expand the company’s business. The business territory of the blue ocean is mainly divided into 3: real estate, medical care and finance.

In 2015, Mi Chunlei established Shanghai Life with Shanghai Electric, Shanghai Urban Investment, and Zhonghai Group. Michimi accounts for 20%of the shares, and continues to open its own investment expansion through huge amounts of funds absorbed by insurance companies. However, due to the phenomenon of unclear equity and business losses at the beginning of Shanghai Life, Shanghai Life has attracted the attention of the Insurance Regulatory Commission in 2015.

Later, the company under Michuna suffered a crisis of funds, and in 2020, it showed a comprehensive expansion. In addition, the news that Dong Qing was listed on the sale of US luxury homes to repay the debt.

So, how does Mi Chunlei and Dong Qing fall in love?

Third, the controversial sister and brother love

Dong Qing was 5 years older than Michun Lei. The first meeting of the two was during the Spring Festival of 2009. At the Shanghai Entrepreneur Association, Dong Qing attracted the eyes of Mi Chunlei as the host. Her pursuit of fiery.

Soon, Mi Chunlei captured the beauty of the beauty, but this relationship was unacceptable. During the pursuit of Dong Qing, Mi Chunlei was married, and his wife Jin Jing was a primary school teacher in Shanghai. In 2013, Mi Chunlei officially divorced Jin Jing and married Dong Qing the following year. On the Internet, he also reported that Dong Qing went to study in the United States in 2014, which was actually a child.

This marriage between the two seemed to be more like a equal transaction from two people of the same status to the outside world. Mi Chunlei fancy Dong Qing’s beauty and fame, and Dong Qing fell in the wealth of Mi Chunlei. Some people think that the two really love each other. There are divergent opinions, but there is no doubt that Dong Qing’s giants and the road may have to draw a sentence.

Summarize

As a mysterious and low -key entrepreneur, the loss of Michun Lei left a lot of room for guessing the outside world. But it is certain that it must not be a good thing for him. For Dong Qing, if he really fits the wealth of Mi Chunlei with him, her wealth dream may really break.

What do you think about this?